One of the best-known names in cruising, Princess Cruises first set sail in 1965 with a single ship cruising to Mexico. Today, the line has grown to become the third largest cruise line in the world, renowned for innovative ships, an array of onboard options and an environment of exceptional customer service. Princess carries 1.7 million guests each year to destinations around the globe ranging in length from three to 114 days, allowing them to see the world and come back new®.
A recognized leader in worldwide cruising, and favorite among guests and critics alike, Princess has won multiple awards, including:
“Best Cruise Itineraries” – Recommend Magazine (over a dozen times!)
“Best Cruise Line In Alaska” – Travel Weekly (over a dozen times!)
“Highest Customer Satisfaction” – TravelAge West
“Best Ocean Cruise Line – USA Today
Princess Cruises was catapulted to stardom in 1977 when its ships, Pacific Princess® was cast in a starring role on a new television show called The Love Boat. The weekly series, which introduced millions of viewers to the concept of a sea-going vacation, was an instant hit and both the company name and the iconic Princess logo have remained synonymous with cruising ever since. The show, which can still be seen around the world, has been widely credited with fueling the dramatic expansion of the industry.
A history of innovation
Since its beginning, Princess has frequently paved the way in the cruise industry, evolving to meet the needs of vacationers. In fact, a number of Princess concepts have since been adopted by the entire cruise industry.
The company has long been the leader in building ships specifically designed to provide a most sought-after shipboard luxury: the private balcony. In the 1980s Princess pioneered the concept of the affordable veranda, once an exclusive feature available only in the most expensive suites. Today, Princess' fleet offers one of the highest percentages of balcony cabins in the industry, across all cabin categories.
In the mid-1990s the company pioneered the concept of putting passengers in control of their own cruise experience with the introduction of a wide range of flexible onboard facilities, amenities and services in order to create a personal vacation experience. Dining options were further revolutionized in 2001 as Princess became the first cruise line to offer passengers a choice in their main dining room experience – either the traditional seating or a restaurant-style Anytime Dining, in which diners could eat when and with whom they chose.
Today, guests are enjoying The Seawalk®. This first-of-its kind, 60-foot glass-floored walkway offers an unparalleled vision of the waves below, and was inspired by the captain’s view through the floor of the ship’s bridge.
In another industry first, Princess raised the bar for shipboard entertainment by partnering with Broadway’s Stephen Schwartz, composer of Godspell, Pippin and Wicked. Stephen created the spectacular production show Magic to Do exclusively for Princess.
Adding even more spectacle to an already dazzling slate of exciting entertainment, is Princess Watercolor Fantasy Show, a fountain show displaying cascading water illuminated with colored lights and choreographed to music.
Other Princess innovations over the years include the first wedding chapel hosting modern-day weddings at sea, the unique Times Square-style Movies Under the Stars® poolside movie screen, and The Sanctuary, an adults-only oasis that has become exceedingly popular with passengers looking to relax.
Into this tradition of innovation comes Ocean Medallion™, a personalized vacation that lets guests do more of what they love. These cruises lets guests enjoy hassle-free arrival and boarding, easily stay connected with traveling companions and do everything from ordering drinks to booking excursions and specialty dining from wherever they are on board.
Your comfort zone
Princess strives to provide unsurpassed guest satisfaction on every sailing. To achieve this goal, Princess works hard to provide onboard programs and shore excursions that give guests the opportunity for meaningful travel and truly enriching vacation experiences.
Part of guests’ enjoyment of their cruise is being assured of their family’s comfort and security, which is why Princess has made a point of being able to accommodate additional guests in the same party with interconnecting staterooms, allowing families to stay together and feel more connected.
With guest comfort in mind, Princess offers invigorating treatments in The Lotus Spa, encouraging health and wellness as well as rejuvenation and relaxation, featuring a range of services from facials to massage to acupuncture.
If comfort is a state of mind, Princess has the perfect place to achieve it: The Sanctuary, a semi-secluded, lounge area just for adults. Here, guests can relax in peace, quiet and serenity on comfortable chaise lounges amid pleasant natural surroundings.
When it comes to relaxation on a vacation, a comfortable bed is an absolute must. With this necessity in mind, the Princess Luxury Bed assures the “best sleep at sea,” on a mattress and box spring designed exclusively for the cruise line by sleep experts. These beds have proven so popular, some guests have even purchased them to enjoy a better sleep in their own homes. Sweet dreams!
Exceptional guest service is one of the top priorities at Princess. Throughout the ship, guests can expect crew members to do everything they can to offer service with a smile. This includes everything from food and beverage service in our restaurants and assistance while browsing in The Shops of Princess to in-stateroom dining and housekeeping.
Service on board doesn’t end there, because the staff in our fitness center, The Lotus Spa®, youth centers, pools, lounges and every other area throughout the ship are all dedicated to making every guests’ cruise experience as enjoyable as possible, so they will want to come back and sail with Princess again and again.
Beginning Fall 2017, service is being elevated to a whole new level with Ocean MedallionTM, the next wave of vacation travel givi
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